Cheap car rental deals prove too good to be true, beware of
'unbeatable' car rental offers
The British Vehicle Rental and Leasing
Association (BVRLA), the trade body for the UK car
rental industry, is advising customers to take extra care
when confronted with cheap deals on the Internet or in the
press.
Police and Trading Standards officials are currently
investigating a number of companies who have lured consumers with
low prices and offers to deliver vehicles to their door. In many
cases, customers have handed over hundreds of pounds in advance
only to find that their car never arrives and the company does not
really exist.
"If a deal looks too good to be true, then it probably is," says
BVRLA chief executive, John Lewis."
Unfortunately, it is all too easy for fraudsters to pass
themselves off as legitimate businesses over the Internet.
These sham operators are damaging the reputation of car rental
and many other industries. We are working with the authorities to
help stamp them out."
In the meantime, the BVRLA is offering five simple tips for
customers looking for safe and hassle-free car or van rental.
- Only use a BVRLA member. Seeing our logo on the front desk or
website is a sign that you are dealing with a reputable company
that has been vetted and operates to a professional code of
conduct. You will also be able to use our conciliation service in
the event of any dispute
- Never hand over cash. Most rental companies will only want to
accept credit/debit card payment
- Make sure the company is operating from a bona fide commercial
premises, not a PO Box or virtual office, no matter how prestigious
the location sounds
- Make sure the company actually has the cars it is offering -
all BVRLA members operate their own rental fleet
- Remember, if the price or service being offered seems too good
to be true, it probably is!
About the BVRLA
The British Vehicle Rental and Leasing Association is the
national trade body for companies engaged in the leasing and rental
of cars and commercial vehicles. Its members provide short-term
rental, contract hire and fleet management services to corporate
users and consumers. They operate a combined fleet of around 2.5
million cars, vans and trucks, buying nearly half of all new
vehicles sold in the UK. Through its members and their customers,
the BVRLA represents the interests of more than two million
business car drivers and the millions of people who use a rental
vehicle each year. As well as lobbying the government on key issues
affecting the sector, the BVRLA regulates its members through a
mandatory code of conduct.
Source: BVRLA (http://www.bvrla.co.uk/Article/Detail.aspx?ArticleUid=18844C21-A1AF-4B03-A61B-6CB32B62170C),
07/01/10.
Turner Hire Drive are proud members of the BVRLA. With over 25
years experience and strict procedures in place to ensure high
quality service and satisfaction, customers have one less reason to
worry when they hire a vehicle from us!
By tracking prices of rival companies, we can offer
competitive prices without compromising on quality. Turner
Hire Drive; Hire vehicles, Higher standards!
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